Bank Of America
Helpful Hints

Please be advised that Multi-Factor Authentication (MFA) is now required to access our online grant applications forms.

  • In advance of Signing in please set up our system’s email address as trusted at both the network level, as well as within your email client, if you have not already done so. This will ensure that you receive communication emails from our system related to MFA, password resets, and grant determination emails: This is a no-reply email address.
  • Sign in instructions: Enter your account email/password; Select the Log in button; The MFA Sign in screen will appear; Retrieve your MFA passcode sent to the email inbox (email address used to Sign into the online grant portal); Enter the MFA code provided via email into the MFA Sign in screen and then the grant application will open.
  • This interface serves as the port of entry for numerous private foundations supported by the Bank of America, Philanthropic Solutions team.
  • Check your connection to the internet before starting your application and use an updated computer with a compatible browser. The online application is compatible with current versions of the most common browsers.
  • Clear your browser cache of temp files and cookies and close all of your browsers before starting your application. This generally solves common issues such answers not saving, being bounced out of the application or difficulty resetting your password. After refreshing your browser, return to the foundation’s webpage or the application link provided to your organization to start your application.
  • If an existing account holder exceeds the number of incorrect log in attempts before using the Forgot Password link, they will have to request a password reset.
  • To create a new user account, select the New Applicant link, enter your email address (or one designated by your organization) and re-enter the email address to confirm. Create a password, confirm it and then select Continue to answer the security questions. The application will then launch.
  • Review the Online Application Help document located in the Help Center section of this page for other tips.
E-mail Password

Help Center

Other Questions?

If you have questions, view the Online Application Help.